Delivery
All orders are processed as soon as possible, usually within 2-3 days, depending on the time the order is received. Please note that the office is closed at weekends so any orders taken then will be processed on the next working weekday. You will receive a confirmation e-mail when your order has been successfully placed. If you don’t receive a confirmation and are unsure if the order has been taken, please contact us at
[email protected] and we will respond as soon as we can.
Delivery charges can be found in the chart below. We can ship to any destination in the world. Estimated delivery times are as follows; UK - 2 to 3 days, Europe - 5 to 7 days, USA and Canada - 7 to 10 days, other worldwide destinations - 10 to 14 days. Please note that larger items may take slightly longer to arrive. We cannot be held responsible for whether the goods are checked by customs or any local import taxes that may be applied.
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UK
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Europe
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Worldwide
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Order Value
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Standard Postage
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Tracked Postage
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Standard Postage
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Tracked Postage
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Standard Postage
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Tracked Postage
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£0.00 to £50.00
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£5.00
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£12.50
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£10.00
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£20.00
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£15.00
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£25.00
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£50.01 to £100.00
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£10.00
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£20.00
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£15.00
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£30.00
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£22.50
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£50.00
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£100.01 to £200.00
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No Charge
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£25.00
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£20.00
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£40.00
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£35.00
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£60.00
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£200.01+
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No Charge
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£25.00
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£30.00
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£60.00
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£45.00
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£80.00
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Returns
For all returns, please contact us at [email protected] and we can advise you on how to proceed.
In the rare event of a faulty item being received we will either give you a full refund or send a replacement where possible.
Should you change your mind about a product and want to return it, a refund will be given on receipt of the item however, the cost of the return postage will not be refunded.
Contact details for returns:
Email: [email protected]
Tel: 01227 865300 (intl: +44 (0)1227 865300)
Address: Canterbury Cathedral Shop, Cathedral House, 11 The Precincts, Canterbury, Kent, CT1 2EH, UK
